ZAGAME’S FAQ’S

Our Zagame’s family kitchens are back from the 22nd of June 2020 with limited capacity. Due to the COVID guidelines for hospitality we have made some innovative changes to our bookings & service procedures.

Our staff are so excited to be welcoming you back so to avoid disappointment we strongly encourage you to make a booking.

Our friendly staff will happily answer any question however below we have covered some frequently asked questions that may be a great start!

What information do I need to give to make a booking?

To secure your booking we require all your usual details, such as the number of guests, a booking name and contact number and now due to our very limited seating, we also require a credit card to secure your table booking. It is important to note your card will only be charged if you do not show up or do not cancel your booking prior to your arrival time.

Due to the limited numbers are you doing session times?

Because everybody loves Zagame’s, we will have multiple seating times with a duration of approx. 1.5 hrs. Our friendly staff will go through what times are available when you call them to make your booking.

How many can I book for?

Due to government restrictions, our maximum table sizes will be set at 10 people and set 1.5 meters apart.  If you have a larger group, no problem, we will just be assigned you another table but please be aware social distancing of 1.5m will still apply.

Is kidsworld open?

Yes, our Kidsworld’s are open however we do have a limit of 20 children at any one time. We have placed hand sanitising stations for all the kids at the entry of the playground and will limit times to ensure there is enough time for everyone. Our staff will be doing regular cleans on high touch points and we have employed our external cleaning company to do an additional daily detailed clean.

Can I book my child’s birthday party?

Currently, we are not taking bookings for kids parties, but that shouldn’t stop you from celebrating a birthday with us.

Can I bring a cake with me?

Sorry, no external food allowed including birthday cakes, this may be frustrating but we are just ensuring everyone stays safe. We can certainly help with supplying a cake for you, we have a great selection on offer and they are very reasonably priced. Orders will need to be placed in advance, just ask our staff for the options when booking.

What else is new?

We are so excited to have a new online ordering app that allows you to order meals & drinks direct from your table. So no more queuing at the servery or bar.  But please don’t worry if an app is not your thing, you can still order just like you used to.

Is it the same menu?

Whilst we have been closed our chefs have been experimenting and we have an exciting new menu for you to experience. It is located online if you want a sneak peek before you dine with us.

Is there anything else we need to know?

Although the place might look & feel a little different, please be assured that we have taken lots of precautions to ensure you have a safe, enjoyable dining experience. These are outlined in our COVID-19 Policy. To view or policy documentation including our Covid-19 Policy click HERE

We are so excited in welcoming you back… so book now!

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