Our Zagame’s family kitchen in Ballarat is back from the 17th September 2020 with limited capacity. Due to the COVID guidelines for hospitality we have made some innovative changes to our bookings & service procedures.
Our staff are so excited to be welcoming you back so to avoid disappointment we strongly encourage you to make a booking.
Our friendly staff will happily answer any question however below we have covered some frequently asked questions that may be a great start!
What information do I need to give to make a booking?
To secure your booking we require all your usual details, such as the number of guests, a booking name and contact number and now due to our very limited seating, we also require a credit card to secure your table booking. It is important to note your card will only be charged if you do not show up or do not cancel your booking prior to your arrival time.
Due to the limited numbers are you doing session times?
Because everybody loves Zagame’s, we will have multiple seating times with a duration of approx. 1.5 hrs. Our friendly staff will go through what times are available when you call them to make your booking.
How many can I book for?
Due to government restrictions, our maximum table sizes will be set at 6 people and set 1.5 meters apart.
Is Kidsworld open?
No, our Kidsworld’s are not open.
Can I book my child’s birthday party?
Currently, we are not taking bookings for kids parties, but that shouldn’t stop you from celebrating a birthday with us.
Can I bring a cake with me?
Sorry, no external food allowed including birthday cakes, this may be frustrating but we are just ensuring everyone stays safe. We have some beautiful desserts on offer and can provide celebration sparklers, just ask our staff when booking.
What else is new?
We are so excited to have a new online ordering app that allows you to order meals & drinks direct from your table. So no more queuing at the servery or bar. But please don’t worry if an app is not your thing, our friendly staff will assist you when placing your order.
Is it the same menu?
Whilst we have been closed our chefs have been experimenting and we have an exciting new menu for you to experience. It is located online if you want a sneak peek before you dine with us.
Is there anything else we need to know?
Although the place might look & feel a little different, please be assured that we have taken lots of precautions to ensure you have a safe, enjoyable dining experience. These are outlined in our COVID-19 Policy. To view or policy documentation including our Covid-19 Policy click HERE
We are so excited in welcoming you back… so book now!